Shipping Information

Striderite.com orders can be shipped to any of the following locations: the 50 United States, APO/FPO addresses, Puerto Rico and US Virgin Islands. You will receive your purchase through Standard Delivery within 7-10 business days from your order date. You will receive your Express Delivery within 3-4 business days from your order date.

Shipments to Non-continental U.S. states and territories must ship using Express Delivery. A $10 surcharge will be applied to orders shipped to Alaska, Hawaii, Puerto Rico and US Virgin Islands. Your purchase will be delivered 3-4 business days from your order date. Orders to APO/FPO, Guam and the US Virgin Islands will be shipped via United States Postal Priority. You will receive your purchase within 7-14 business days* from your order date.
*Stride Rite is not responsible for late shipments caused by USPS delays.

Shipping Schedule

Standard and expedited delivery options are available to the 48 contiguous states. You will receive your purchase through Standard Delivery within 7-10 business days from your order date. You will receive your Express Delivery within 3-4 business days from your order date. You will receive your purchase through Overnight Delivery within 1-3 business days from your order date.


Shipping for striderite.com Orders

Order Total

Standard

Express

Overnight

Up to $34.99 $4.99 $14.00 $26.00
$35 to $49.99 $6.99 $14.00 $26.00
$50.00 to $74.99 $6.99 $20.00 $32.00
$74.99 to $149.99 FREE $20.00 $32.00
$150.00 and over FREE $26.00 $38.00


Shipping for striderite.com Orders for Rewards Members

Order Total

Standard

Express

Overnight

Up to $34.99 $4.99 $14.00 $26.00
$35 to $49.99 FREE $14.00 $26.00
$50.00 to $149.99 FREE $20.00 $32.00
$150.00 and over FREE $26.00 $38.00

Gift Card-only orders and orders shipped to P.O. Boxes and APO/FPO will be shipped USPS and may take extra delivery time.*
*Stride Rite is not responsible for late shipments caused by USPS delays.

Canceling Orders

At Stride Rite, our goal is to expedite your order as quickly as possible; therefore, once your order is placed it cannot be cancelled or changed. Orders can ONLY be canceled by striderite.com Customer Service. You must call Stride Rite Customer Service at 1-800-299-6575 to see if the order can be canceled. Please be aware that Customer Service is available Monday -Friday, 8am-10pm EST, Saturday and Sunday, 9am-8pm EST. If you have questions about making a return once received please refer to our return policy or contact Customer Service.