Shipping Information offers standard delivery, express delivery, and overnight delivery. orders of $30 or more receive free standard shipping. orders can be shipped anywhere in the 50 united states, including alaska and hawaii, and also puerto rico, guam, us virgin islands and apo/fpo addresses. your order will ship the next business day; shipping occurs during normal business days (monday – friday), excluding postal holidays.

shipments to alaska, hawaii, puerto rico, guam, the us virgin islands, and apo/fpo addresses must ship using express delivery and include a $5 surcharge. your purchase will be delivered 4-7 business days from when the order is shipped. please note that we cannot guarantee delivery times to apo/fpo addresses.*

*stride rite is not responsible for late shipments caused by usps delays.


Shipping charges

Order Total




Up to $29.99 $5 $14.00 $24.00
$30 to $79.99 FREE $16.00 $26.00
$80.00 to $149.99 FREE $20.00 $30.00
$150.00 and over FREE $26.00 $36.00


Canceling Orders

At Stride Rite, our goal is to expedite your order as quickly as possible; therefore, once your order is placed it cannot be cancelled or changed. Orders can ONLY be canceled by Customer Service. You must call Stride Rite Customer Service at 1-800-299-6575 to see if the order can be canceled. Please be aware that Customer Service is available Monday–Friday, 8am–9pm EST, Saturday and Sunday, 9am–6pm EST. If you have questions about making a return once received please refer to our return policy or contact Customer Service.