Customer Service Links

Shipping Information

StrideRite.com offers standard delivery, express delivery, and overnight delivery. Orders of $55 or more receive free standard shipping. We offer shipping within the contiguous 48 United States. Shipping occurs during normal business days (Monday-Friday), excluding postal holidays.

We do not currently ship to PO Boxes, APO/FPO addresses, Alaska, Hawaii, Guam, Puerto Rico, the U.S. Virgin Islands, American Samoa, the Northern Mariana Islands, or other U.S. territories.

Please note: All orders require 1-3 business days for processing before shipment. The estimated delivery time displayed at checkout does not include this processing period.

*Stride Rite is not responsible for late shipments caused by UPS or USPS delays.

Shipping times & charges

Order Total

Standard 

Estimated: 3–7 business days

Express 

Estimated: 2-5 business days

Priority

Estimated: 1-4 business days
Up to $54.99 $6.00 $14.00 $25.00
$55 or more FREE $14.00 $25.00


Cancelling Orders

At Stride Rite, we begin processing orders as quickly as possible. If you need to cancel an order, you may do so within 60 minutes of placing it through the chat widget on our website.

After 60 minutes, orders enter our automated fulfillment process and can no longer be cancelled or modified.

If you have questions about returning an order after it has been delivered, please refer to our Return Policy or contact Customer Service.

Connect With Us

chat

Mon-Fri, 8am-5pm EST

Reach out to us for all inquiries regarding your striderite.com order.

phone

1-800-299-6575 Mon-Fri, 8am-5pm

Reach out to us for all inquiries regarding your striderite.com order.