Points are valid for 12 months from the date of the last qualifying purchase. Each qualifying purchase will automatically extend the expiration date of all unused points for 12 months from the month of the qualifying purchase.

Little Loyals is only available on striderite.com.

You can use your points for discounts on your order on striderite.com! Rewards discounts can be used on any product, but cannot be applied to shipping fees, taxes or gift cards.

Log in if you are not already. Click on My Rewards and choose the reward you want to redeem. Copy the code and paste into your cart under discount code, then hit apply.

The levels reset every 12 months in the month of January. To maintain a level for the next 12 months, you should have earned the minimum qualified points required by making purchases in the last 12 months. The levels for the upcoming year get evaluated based on the points earned through purchases in the last year.

If you activated a Rewards discount but did not check out, or you hit "Remove" in the cart, your points were deducted; however, the discount code is still active and available to you to use. Log in and go to your Rewards History and you can see all your recent activity. Under "Rewards History" you can see the Rewards discount codes. You can copy and paste the code into the Promo Code area in the cart and your discount will be applied.

Earn birthday rewards on your birthday AND for the kids birthdays! Everyone gets in on the fun. Enter all birthdays upon signing up. Earn more birthday rewards each time you level up.

When items are returned, the points you earned from that purchase will be deducted from your point balance. If you used a Rewards discount code on your order and return your entire order, the points you used for your discount will be added back to your account. If you used a Rewards discount code on your order and return only part of the order, the points you used for your discount will NOT be added back to your account. In this case, you can reach out to customer service at customerservice@striderite.com, or call 1-800-299-6575 Mon-Fri, 8am-8pm EST, or chat on site Mon-Fri, 9am-9pm EST.

No, the Rewards discount must be surrendered and applied to your order at check out and cannot be applied to already placed orders.

If you have any additional questions, you can email our customer service team at customerservice@striderite.com, or call 1-800-299-6575 Mon-Fri, 8am-8pm EST, or chat on site Mon-Fri, 9am-9pm EST.

To view complete terms and conditions, click here.

Yes, Stride Rite partner stores can be found in several communities in the United States. These partner stores feature the largest selection of Stride Rite styles, feature full service, fit certified specialists to assist you in finding the perfect fit for your child, and are independently owned and operated. Type in your city or zip code in our "Find a Store" section to locate the Stride Rite partner store nearest you.

Yes, there are hundreds of stores around the country that carry the Stride Rite brand, including department stores like Dillards, Nordstrom, and Von Maur, as well as independently owned family shoe stores, children's shoe stores, and children's boutiques. Type in your city or zip code in our "Find a Store" section tolocate the store nearest you.

There are several reasons why an order might be delayed. typically, delays result from order-related discrepancies. For instance, if the billing information you provide does not match what your bank has on file (including address and telephone number), your order may be delayed. Your order may also be delayed if the billing and shipping address are not the same.

For Express and Overnight Shipping, orders received before 11am EST will be shipped the same business day.

Orders received after 11am EST will ship the next business day.

• Standard delivery service 8-12 business days
• Express delivery service 4-5 business days
• Overnight delivery service 1-3 business days

Time frames are dependent on order date and your location.

If for any reason, you are not satisfied with the products you received from us, you can return them. Please read through our returns policieshere. Please note that items marked "Final Sale" are not returnable.

We currently accept the following forms of payment:

• American Express
• Discover Card
• MasterCard
• Visa
• PayPal (must be a U.S. account)
• Amazon Payments
• ApplePay
• Stride Rite Gift Cards and eGift Cards
• Pre-paid gift cards: Visa, MasterCard, American Express

Stride Rite only accepts credit cards issued from U.S. banks with U.S. billing and shipping addresses.

Authorization hold. This is a temporary electronic authorization. The card will not be charged unless the order ships. If you did not complete the order, the hold will drop off your account according to your credit card or bank policy. This generally happens within 2 - 10 business days. For more information, contact your credit card company or bank to find out when the hold will be released.

If you used PayPal, the charge you see is actually a pre-transaction notification. This notification will drop off your PayPal account within 30 days. Contact PayPal directly to find out exactly when the pending notification will drop off.

Our goal is to expedite your order as quickly as possible; therefore, once your order is placed it cannot be cancelled or changed. You may always return the item once you receive it.

If you have any questions about your order, please feel free to contact our customer service team here.

No, only one discount code may be applied per order. Discount codes cannot be combined or stacked with other offers or discounts. We recommend selecting the code that offers the most benefit for your purchase.

Stride Rite brand shoes run true to size for babies, toddlers, and kids. Fit and sizing guidance on the Stride Rite website applies specifically to Stride Rite shoes. For the best fit, measure your child’s foot using the Stride Rite size chart and compare both length and width. If your child is between sizes, sizing up provides room to grow.

You can measure your child’s foot at home using the Stride Rite printable size chart or a soft measuring tape. Measure foot length and width, then match those measurements to the Stride Rite size guide to find the correct size for Stride Rite styles such as Soft Motion™, SRtech™, and Made2Play™. At this time, sizing charts and fit guidance on the Stride Rite website apply to Stride Rite brand shoes only.

The Stride Rite website carries multiple brands, including Saucony Kids, Merrell Kids, and others. At this time, detailed sizing charts and fit guidance on the site apply to Stride Rite brand shoes only. Fit and sizing can vary by brand and style, so we recommend reviewing individual product descriptions and customer reviews when available. Brand-specific sizing guidance may be added in the future.

Yes. The Stride Rite website offers wide and extra-wide kids’ shoes in select styles across multiple brands, including Stride Rite, Stride Rite 360, Saucony Kids, and Merrell Kids. Width availability depends on the brand and style, but many baby, toddler, and kids’ shoes are designed to accommodate children who need more room, have wide feet, or wear orthotics.

For new walkers and early walkers, Stride Rite Soft Motion shoes are the best option available on the Stride Rite website. These styles are lightweight, flexible, and designed to support balance and natural movement for toddlers learning to walk. Soft Motion shoes are APMA-approved, meaning they support healthy foot development during this important stage.

For active kids and everyday play, Stride Rite Made2Play and SRtech shoes offer durability and support for school and playground wear. Saucony Kids shoes are designed for athletic movement and all-day comfort, while Merrell Kids shoes are built for outdoor play, traction, and rugged durability.

Many shoes sold on the Stride Rite website, especially Stride Rite brand styles, are APMA-approved and designed to support healthy foot development. These shoes feature flexible soles, proper cushioning, and child-specific construction. Other brands carried on the site, such as Saucony Kids and Merrell Kids, focus on performance comfort and durability for active kids.

Select shoes sold on the Stride Rite website are machine washable, including Stride Rite Made2Play and Stride Rite 360 styles. Remove the insole, wash on a gentle cold cycle, and air-dry. For non-washable styles from any brand, wipe clean with mild soap and a soft cloth.

Stride Rite Soft Motion shoes are designed for first walkers who need maximum flexibility and gentle support. SRtech shoes are made for confident walkers and active toddlers, offering more structure, stability, and durability for everyday play. Both Soft Motion and SRtech styles are APMA-approved and designed to support healthy foot development as children grow.

Stride Rite is continually exploring ways to make its shoes more sustainable. Select Stride Rite styles, including those in the Stride Forward collection, are made with recycled materials, responsibly sourced fabrics, and lower-impact manufacturing practices.